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Shipping & Returns

It's important to me that you have all of the information you need when buying one of my original paintings or limited edition prints.  Please don't hesitate to get in touch if you have any any queries ​

Prints

  • Shipping is calculated at checkout and all prints arrive rolled in cardboard tubes via Australia Post

 

  • Prints are dispatched within 7-10 business days (for Australian customers - international orders will take longer depending on postage/courier times)

 

  • International friends outside of Australia may need to pay additional import tax costs upon arrival​. Please get in touch for a shipping quote if you live outside of Oz

Paintings

  • Shipping is additional to all painting purchases, please get in touch for a quote.

 

  • As soon as I’ve received the artwork and shipping payment, I’ll send your painting and provide you with a tracking number. Shipping within Australia is insured.

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  • If you are located within Adelaide metro area, we can organise a drop-off or pick-up.

 

Overseas Shipping

 

  • When you have chosen the artwork you’d like to buy, send me an email with your name, the title of the artwork and your shipping address (note - it must be a physical address) and I’ll organise a quote for shipping (which is additional to the price of the artwork).

 

  • Shipping is insured and tracked, and you will be provided with all details information once the artwork and shipping has been booked and paid for

 

  • Additional customs duties or taxes may be incurred by the destination country, this is worth researching to avoid surprises

Refunds & Returns  

Limited Edition Prints

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  • If the print doesn’t match your expectations, I will refund the purchase price, as long as it’s returned in saleable condition and you pay for return postage

 

  • This does not include a change of mind, it’s for the unlikely event that the print appearance doesn't meet your expectations compared to the back-lit computer image of the website. Please keep this variable in mind when ordering your print. I’m more than happy to answer any queries prior to purchase

 

Original Paintings

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  • There are no refunds for change-of-mind

  • In case of damage or loss in transit, you can receive a full refund 

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